About Us
IT that works for you
Started in 2003, Level3MD is a complete technology
solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Atlanta. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many businesses depend on Level3MD for complete IT services and support:
- We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you’re busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up.
- No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!
- 100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can’t make it right, the service is free.
- Peace Of Mind. Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Level3MD is here to team up with you and your company for expert support.
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Benefits to Your Firm or Practice
Implementing responsive and dependable IT solutions can elevate your business to new heights. You can make a significant difference in these areas:
Bottom Line $$$
Increased productivity
Reduced downtime
IT solutions that scales
Happy patients/clients
Staff Members
Secured & Effective remote work
Focused on business growth, not IT
Streamlined onboarding / off-boarding
Staff empowerment
Peace of Mind
Backed up data
Proactive over reactive
Improved security & reliability
Up-to-date compliance
See what other business owners are saying about us…
Working with this Level3MD has been a game-changer for our law firm. They have not only implemented top-of-the-line security measures, but they also take the time to educate us on how to avoid cyber threats. It’s clear that they genuinely care about our firm’s success.
Rest Easy with Level3MD: Unparalleled Data Security for Small Business Owners
As a small business owner, I was concerned about the security of our data. However, since partnering with this Level3MD, I can rest easy knowing that our information is protected by their advanced security measures. Wilson truly go above and beyond to ensure our peace of mind.
Since partnering with Level3MD, we have seen a significant decrease in the number of cyber threats we face on a daily basis. Their proactive approach to security has saved us time and money in the long run. We can’t imagine running our business without their exceptional services.