Professional IT Support and Managed Services
Focus on your business with secure and compliant IT that works.
Ensure Compliance | Increase Productivity | Reduce Downtime
Own Your Business, Not Your IT.
Empowering Organizations Through Innovative IT Solutions
CEO and President of Level3MD share their vision on how Level3MD empowers its clients with IT solutions that drive business innovation and operational excellence.
Level3MD handles your IT needs, helping business owners rest at night and actually focus on their business.
Why Choose Us?We Provide Expert IT Management,
Level3MD offers expert IT management, cybersecurity, and cloud solutions tailored to enhance your healthcare business operations. Our experienced team provides comprehensive IT support, encompassing proactive network management and advanced cybersecurity measures to ensure seamless connectivity, robust data protection, and operational resilience.
Partnering with Level3MD means your business will stay agile, secure, and ready for growth, allowing you to lead in innovation and productivity within the ever-evolving digital healthcare landscape.
Our Full Suite Of
IT Support Services For Healthcare
Level3MD provides end-to-end IT solutions designed to support businesses of all sizes. Our expert team delivers everything from cybersecurity and cloud services to managed IT support and strategic leadership, ensuring your technology infrastructure drives growth rather than creating obstacles.
Getting Started is Simple
Step 1 — Schedule Your Consultation
Tell us about your firm, challenges, and goals.
Step 2 — Get Your Compliance + IT Roadmap
We'll assess your current systems and show you gaps you may not know you have.
Step 3 — Run Your Firm Without IT Stress
You get proactive support, predictable costs, and zero-downtime operations.
What You Should Expect To Pay For IT Support For Your Business
And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts
Read This Guide And You'll Discover:
Our Clients Trust Us
Our clients are our first priority and the driving force behind the future of our business. We are grateful for their praise and strive to provide continued excellence to maintain their trust year after year.
"Outstanding IT Support Partner"
Level3MD has been a truly outstanding IT support partner for my non-profit ministry. All our questions, inquires and updates have been handled with priority, professionalism and have been addressed timely. Level3MD has over delivered on their commitments and I couldn't be happier with their communication and overall support. I would definitely recommend Level3MD as a trusted partner for all your IT support needs.
Bob Bartoldus
Non-Profit Ministry
Proud To Be Honored
We are 100% committed to making sure business owners have the most reliable and professional IT service. Some people have noticed, and we wanted to say thanks.
Sometimes you're aware of IT issues.
Other times you're not, until it's too late.
We'll find it all, fix it all, and make sure business stays humming along.
The Challenge
Stressing over systems going down, cyberattacks, and struggling to keep up with technology. When you invest in IT, it should never fall short.
The Level3MD Solution
Level3MD works around the clock to keep your IT running smoothly and quickly resolve issues. You should never lose a night of sleep worrying about your IT.
The Level3MD Advantage
We work constantly to resolve your IT issues - including the ones you don't even know you're experiencing.
Proactive Monitoring
24/7 system monitoring and issue detection
Rapid Response
Quick resolution of IT issues as they arise
Business Focus
Keep you focused on growing your business
Allow Level3MD to take IT stress off your plate with secure and compliant IT solutions that work.
FAQ
How do you secure our confidential data?
We have multiple methods to secure your confidential data. First, we ensure all computers/servers have disk encryption turned on and is monitored. Second, we deploy tools to help encrypt data in transit, like VPN services. Finally, we have monitoring services that can look for unauthorized access or mass data moves/deletion from services like SharePoint.
Do you provide reports on our IT systems?
A key part of our service is reporting. This is highly important for our clients that require compliance services. We have regular meetings with your account manager to ensure service levels, discuss changes to plans and technology roadmaps, and review reports. Reports include phishing training, health of systems, ticket update, cybersecurity reports, executive summary reports, and more.
Do you provide training services for new software?
We have a range of training videos and documents. If your company requires training for specific software, we can provide training as needed. We also include ongoing security training for our clients.
When I have an IT problem, how do I get support?
When a client has a problem, we open a ticket in our IT management system so we can properly assign, track, prioritize, document, and resolve client issues. You can call, email, or submit a ticket via our portal.
Is your help desk in-house or outsourced?
We provide in-house, dedicated technicians to your account who will get to know you and your company, as well as your preferences and history. We successfully resolve your IT issues and handle things the way you want.
Do you have a SOC (Security Operations Center) and do you run it in-house or outsource?
Yes, we have an in-house SOC that monitors your company's network for any security issues.