Outsourced IT Services and Support in Dacula, Lawrenceville, Duluth, Buford, Suwanee, Sugar Hill, Snellville, Flowery Branch, and Gainesville. Level3MD Is your trusted technology partner over 950 people trust Level3md with their IT needs.

We exist to solve your technology problems so you can focus on your business. Let us take away the pain & the inconvenience that comes with YOUR IT problems by being your IT department and cybersecurity expert.

We specialize in providing outstanding IT support for IT network infrastructures and users, so your company can run without limitations. In addition, we proactively maintain your technology, allowing you to focus on growing your business.

World class IT solutions tailored to move your company ahead

Structured Cabling

Physical Surveillance

IT Consulting

When you work with Level3MD as your Technology Success Partner (TSP), you will appreciate the benefits of:

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Increased Productivity

Continuous insight into your network lets us reduce the business impact of IT failure and dramatically increase mean time to resolution getting your employees back to

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Reduced Business Impact from IT Failures

Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.

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Eliminating Emergency Downtime

Regular overview with a combination of monitoring and management, we work extensively to reduce or eliminate where possible emergency outages which causes

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Improved security

Minimize risk of intrusion, data theft and lost productivity

Our Tech Updates / Tips

Check out all our Weekly Tech Tip Videos, also available on our YouTube channel.

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Video & Use cases

In-House Support & Expert

We pride ourselves on delivering IT and phone system services like no one else; courteous, knowledgeable, quick, and always willing to help.

Calls

500

Number of Calls Received
(Last 30 days)

Projects

7

Number of projects
(Last 30 days)

Tickets

90

Number of tickets Received
(Last 30 days)

Hours

600

Number of hours worked
(Last 30 days)

%

Client Satisfaction Rate

%

Closed Project Rate

%

Closed Ticket Rate

%

1st Time Resolution

Meet our Leadership Team

We are dedicated to Your Success

We are proud to be an innovative IT service provider that makes a difference to those we serve.
Wilson Joseph

Wilson Joseph

Chief Executive Officer

Farah Joseph, RN, BSN

Farah Joseph, RN, BSN

President

Clients Words

Our work speaks for itself. Here’s what our clients are saying about us.

Antonio P.

CEO, Fast Tax RX

Wilson is great. He always has a permanent solution to our issues. Wilson, thank you for what you do!

Dr. Dorothy Crisostomo

U-First Healthcare

Wilson and his team solved our problem. The solution was very easy to implement. Level3MD deserves our appreciation.

Latest News

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